Privacy Policy

This policy explains what Jenase does with data, in specifics rather than generalities. It covers the Jenase iPhone app and the jenase.com website. The publisher and data controller is Ad Prospera, Inc., a Delaware corporation.

1. No accounts

There is no sign-up, no login, no profile and no password. We never ask for your name, your email address, or your phone number in order to use the app. If you email support, we obviously have whatever you put in that email — but that is a conversation you started, not something the app collects.

2. What stays on your device

The following are created and stored locally on your iPhone, and are not uploaded to us:

• Recordings of your practice sessions;
• Transcripts and the word-by-word breakdown of what you said;
• Scores, ranks, sub-skill results and coaching tips;
• Your own scripts and passages, and any settings such as your target pace or daily goal;
• Streaks, daily goal history and progress analytics.

Scoring and the AI coaching tips are computed on your device. Your session content is not sent to a server to be graded.

iCloud sync

If iCloud is enabled on your device, this practice history syncs through your own private CloudKit database so it is available on your other devices. That data sits in your personal iCloud account under Apple's terms. We have no access to it, cannot read it, and cannot restore it for you. See Apple's privacy policy.

3. Your microphone

Jenase asks for microphone access, and for speech recognition access, the first time you start a session. Without them the app cannot follow what you say.

During a session, two things listen at once:

• Apple's on-device speech recognition produces fast provisional guesses so the karaoke cursor keeps up with you. This runs on your iPhone and nothing leaves the device.
• ElevenLabs receives your live microphone audio over an encrypted connection and returns an accurate transcript in real time. This happens only while a session is actively recording, and it is the only time your voice leaves your device.

We do not store that streamed audio, and we do not receive a copy of it ourselves — the transcript comes back to your device and stays there. ElevenLabs processes it as our service provider under their agreement with us; their handling is described in the ElevenLabs privacy policy.

To improve accuracy, the app also sends the distinctive words of the passage you are about to read, so the recogniser knows to expect them.

4. Subscriptions

Purchases are made through Apple. We never see your payment details — no card number, no billing address, no Apple ID.

We use RevenueCat to know whether a subscription is currently active. RevenueCat identifies your app installation by an anonymous identifier it generates; it is not linked to your name or your Apple ID by us. It receives the purchase receipt information needed to validate the subscription, plus basic device and app-version details. See the RevenueCat privacy policy.

Because the one free session is tied to whether your practice history is empty, that check happens against your own local and iCloud data. It does not require us to identify you.

5. Anonymous analytics

We use PostHog to understand how the app is used in aggregate — which features people reach, where onboarding loses them, whether a release broke something. It is configured deliberately narrowly:

• We send a fixed list of product events we wrote by hand — for example that a session started or finished, that the paywall was shown, or that a setting was changed. There is no automatic capture of every tap or screen.
• Session replay is off. We do not record your screen.
• We never call identify. Analytics stay attached to a randomly generated device identifier, not to a person. That identifier is also passed to RevenueCat so subscription events line up with product events on the same anonymous profile.
• Events carry technical context such as app version, iOS version, device model, and an approximate country derived from the IP address of the request. Event content never includes your recordings, transcripts, scripts or scores.

See the PostHog privacy policy. If you would rather not be counted at all, you can decline App Store analytics sharing in iOS Settings and email us; we will tell you honestly what that does and does not cover.

6. What we never do

• We do not sell or share your personal information for money or for cross-context behavioural advertising, as those terms are used under California law.
• We do not serve advertising in Jenase.
• We do not track you across other companies' apps or websites, and Jenase does not ask for App Tracking Transparency permission because it has no reason to.
• We do not use your recordings, transcripts or scripts to train AI models, ours or anyone else's.
• We do not build advertising profiles, and we have no data broker relationships.

7. Why we may process data

If you are in the European Economic Area or the United Kingdom, our legal bases are: performance of a contract for the processing needed to deliver a session and to manage your subscription; legitimate interests for anonymous product analytics and for keeping the app secure and working; and consent for microphone and speech recognition access, which you grant through iOS and can withdraw at any time in iOS Settings.

8. Keeping and deleting data

• On-device data: kept until you delete it. Delete a session in the app to remove it; delete the app and the local data goes with it.
• iCloud data: if you used iCloud sync, a copy remains in your iCloud account after you delete the app. Remove it in iOS Settings → your name → iCloud → Manage Account Storage, where you can delete Jenase's data, or turn off iCloud for Jenase before deleting.
• Streamed audio: not retained by us.
• Analytics events: retained by PostHog on our behalf for up to 12 months, then deleted.
• Subscription records: retained by RevenueCat for as long as the subscription is active and afterwards as needed for accounting and fraud prevention.
• Support email: kept as long as needed to resolve the issue and for a reasonable period afterwards.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal data, to object to or restrict processing, and to complain to a data protection authority.

Practically speaking, most of what Jenase produces is already in your hands: it is on your device, and deleting it is immediate. For the anonymous analytics we hold, we usually cannot connect a request to a specific record, because there is nothing tying it to you — that is the point of the design. Tell us what you need at support@jenase.com and we will do what we can and be straight with you about the limits.

10. Children

Jenase is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided us with personal information, write to support@jenase.com and we will delete it.

11. Where data is processed

Ad Prospera is based in the United States, and our providers (ElevenLabs, RevenueCat, PostHog) process data on servers in the United States. If you use Jenase from outside the US, the limited data described above is transferred there. Where required, we rely on the European Commission's Standard Contractual Clauses or an equivalent transfer mechanism in our agreements with those providers.

12. Changes

If we change how Jenase handles data, we will update this page and revise the effective date at the top. For material changes, we will say so in the app before the change takes effect rather than quietly editing this page.

13. Contact

Privacy questions go to support@jenase.com. A person reads it.

Ad Prospera, Inc. · Delaware, USA